BUSINESS PROCESS OUTSOURCING

Accelerate Your Journey by Leveraging Our Resources, Experience and Expertise

When you need help to grow your business, contact Xprezto for complete business process outsourcing solutions. Our BPO services help drive improvements in your business. Our proven solutions, evidence-based insights and result-oriented approach have allowed us to grow and become the outsourcing global leader we are today.

WHETHER YOURE A SMALL BUSINESS OR A FORTUNE 500, WE’RE HERE TO HELP


Access the Resources You Need:

Our Inbound/ Outbound Campaign

From offering real-time support services to providing innovative solutions to customers, our versatile services are customized to meet your needs. They include:

  • Sales
  • Lead Generation
  • Appointment Setting
  • Lead Quality Verification

Voice Services

Our voice-based services are broad so regardless of what you need, expect to save time for your core business activities. Our value-added services include:

  • Customer Service
  • Retention/ Cancellations
  • Tele-Sales
  • Order Taking
  • Appointment Setting
  • Lead Generation
  • L0/ L1/ L2 Technical Support
  • Infomercials
  • Direct Response
  • Customer Loyalty Programs
  • Call Quality Audit Program
  • Market Research & Surveys
  • Collection Services

Non-Voice Services

We have a team of representatives with the right skills for non-voice processes. Effective communication, client satisfaction and sound technical knowledge are what makes them stand out. They specialize in:

  • Order Processing
  • Billing
  • Transcription
  • Customer Service – Email/ Chat
  • Technical Support Email/ Chat
  • Ticket Management
  • Back Office Management